Welcome to Frolics (frolics.shop). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and purchase our products, including electric scooters and hoverboards.
1. Information We Collect
Personal Information:
When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.
Non-Personal Information:
We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, pages visited, and time spent on our site. This data helps us improve our website and provide a better user experience.
Cookies:
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you on future visits. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
2. How We Use Your Information
Order Processing:
We use your personal information to process and fulfill your orders, including shipping, payment processing, and customer service.
Communication:
We may use your contact information to send you order confirmations, updates, newsletters, promotional offers, and other information related to our products and services. You can opt-out of marketing communications at any time.
Improving Our Services:
We use non-personal information to analyze website usage, improve our products and services, and enhance our marketing efforts.
Legal Compliance:
We may use or disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.
3. How We Protect Your Information
Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to secure data transmitted during transactions.
Third-Party Services:
We may share your information with trusted third-party service providers, such as payment processors and shipping companies, to facilitate transactions and deliver products. These third parties are contractually obligated to protect your information and use it solely for the services they provide.
4. Your Rights and Choices
Access and Update:
You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting us directly.
Opt-Out:
You can opt-out of receiving promotional emails from us by following the unsubscribe link in the email or by contacting us at info@frolics.shop. Please note that you may still receive transactional emails related to your orders.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
5. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this page periodically for the latest information on our privacy practices.
7. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Frolics
Email: info@frolics.shop